Frequently Asked Questions

World Cup Hub operates under a gambling licence issued by the Curaçao Gaming Authority. The licence obliges us to follow strict rules on player protection, fairness, and anti‑money‑laundering compliance. We also adhere to local laws in the jurisdictions where our services are permitted, and our licence number is displayed in the site footer.

World Cup Hub accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, and direct bank transfers. Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with no minimum. Withdrawals to e‑wallets usually process within 24 hours, while card and bank transfers take 3‑5 business days.

New players can claim the welcome bonus by making a first deposit of at least $10 and opting‑in from the promotions page. The bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days to meet the wagering; any unconverted bonus and winnings are removed after that period.

If a match is postponed before kick‑off and rescheduled within 24 hours, bets remain open. Should the match be cancelled or postponed beyond that window, the bet is voided and the stake is returned to your account. For abandoned matches after the start, standard market rules apply, which may also result in voiding if the official result is not determined.

Handicap betting gives one team a virtual advantage or disadvantage to level the playing field. For example, a -1.5 handicap on a favourite means they must win by two goals for a handicap bet to pay out. The odds reflect the handicap, giving you a different payout structure compared to a standard 1X2 market.

World Cup Hub provides responsible‑gambling tools in the ‘My Account’ section where you can set daily, weekly, or monthly deposit caps. If you need a break, you can use the self‑exclusion option to block access for a chosen period (minimum 24 hours up to several months). Both limits take effect immediately and can only be adjusted after the set cooling‑off period.